by Thomas Traplin | Jan 20, 2019 | Marketing, Podcasts, Tech, Tools
Over the course of the last year, Chatbots have been making a lot of noise in the industry. They are either the cutting edge in marketing technology, poised to change the way people interact with businesses, or they're a fad flash in the pan. Just another shiny object... by Thomas Traplin | Nov 19, 2018 | Articles, Marketing
I originally wrote this article early in 2016 and at the time, it was pretty thorough. But the times are changing so it seems like now would be a good time to update and reevaluate our strategy for the coming new year. The first thing I want to point out is that the...