In this episode, we chat with Jacob Alden Stanley. He's the owner of Adventurer's Quarter in Denver, Colorado. We chat about what makes AQ a solid business. Hint: listening to what your customers are telling you is a good first step. As a relatively young venture, AQ is a good example of how to grow a store using technology and social media. Jacob being active on Twitter and Facebook as well as writing interesting content for his store's site has been a key component to his store's success.
That combined with a powerful foundation of effective customer service makes AQ a great place to play and a great example for other entrepreneurs in the business.
In this episode we talk about:
- Social media and staying in touch with your customers
- Finding distributors
- Outlasting other game stores, how to find your product/market fit
- How to serve a mature gamer community with new services
- More on how Yelp may bite you in the ass
- Launching a new store
If you liked this interview with Jacob, leave a comment down below and tell me what you think about the show. Next, subscribe to the show on iTunes. While you're there a five-star rating and review would be really appreciated. Finally, if you're in Denver go visit Jacob at Adventurer's Quarter.
As a side note, it's a bad idea to record a podcast if you have a cold. Next week on the Manaverse Podcast we're going to meet Michael Russo, the owner of Universe Games.